In a recent interview, I was not convinced that one of the candidates would be ideal for the position of sales manager until he answered one question. The question was, how would you keep in touch with global customers?
Ideally, our business is experiencing a high competition from the local startups. Thus, we needed a sales manager who would assist in developing strategies to connect with customers regardless of their locality.
The job candidate expressed the importance of introducing the virtual numbers and VOIP calls to contact our customers and employees. So, what did the virtual numbers and VOIP calls mean to our business?
The virtual numbers function just like the conventional phone numbers. Your business could have a phone number with the area code of the region you intend to call. In that regard, the virtual numbers can call any number and function anywhere in the world. Thus, if targeting a customer in rural areas within Scotland, we could use virtual number with a local code just like in Scotland to contact the customer.
Introducing virtual numbers provides your business a local presence. Thus, even while working remotely, you can reduce long distance calling charges. You do not need any special hardware or software to use the virtual number.
A VOIP calling is a proven technology that allows anyone to make calls over an internet connection. The cloud phone service features powerful capabilities you will not find on the standard phone service. The technology can help your business to stay connected with local and international customers at a relatively lower cost of calling around the world.
How the job candidate explained the two technologies convinced the panel that he was the right candidate for the job. That way, we hired him to lead our sales and marketing department, as we were convinced he would help our organization connect to customers and employees seamlessly, and at a lower cost of communication.